Vendor Management

The technology landscape for most companies includes a range of 3rd party services: from SaaS/IaaS providers to offshore staff augmentation. Employing proven Vendor Management best practices can improve the performance of these partners and deliver better returns for your technology spend.

Effective management of vendor relationships begins with well-crafted service level agreements (SLAs) in contractual documents, followed by ongoing measurement and monitoring of performance against these SLAs.  TCE's Vendor Management offering provides an end-to-end solution to optimize the performance of the partners you rely upon to meet your technology requirements.  The service can be tailored to fit your needs--whether for managing the process of onboarding a new vendor partner or for taking over management of a long-tenured provider.   In addition, TCE can help you establish an internal  Vendor Management program through our Mentoring Services offering.